Drivers and utilities like ScanMaster are available on the CipherLab Download Page .
: To verify that the installation was successful, check the device manager on your computer. The CipherLab 308 should be listed under the appropriate section, indicating that it is recognized and ready for use.
Provide the needed to put your scanner into VCOM mode.
One of the most common issues IT technicians face is "Driver conflict." Because USB-to-Serial chips are manufactured by various companies (Prolific, FTDI, Cypress), using a generic driver often results in the dreaded "Device Not Recognized" error or the "Code 10" failure in Device Manager.