Canon: Service Tool V5610 Hot ((exclusive))
There is a paid utility called (Waste Ink Counter Reset). It does exactly what the Service Tool does, but with a clean GUI, active support, and no weird driver installs. It costs a few dollars, but that is cheaper than buying a new printer and a new antivirus subscription.
This usually happens if the USB connection is unstable or if the printer isn't actually in Service Mode. canon service tool v5610 hot