Jh143 Survey Report !new!

When asked to identify the single greatest obstacle to productivity growth, 53% of operations managers selected “lack of internal digital literacy” over capital constraints (22%) or regulatory hurdles (18%). The JH143 suggests that for every $1 million spent on automation, firms must spend an additional $350,000 on continuous training to see ROI.

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JH143 Consortium. (2025). JH143 Survey Report: Comprehensive Analysis of Workflow, Communication, and Leadership Metrics (Report No. JH143-2025-04). JH143 Research Repository. When asked to identify the single greatest obstacle