If all else fails, contact SysTools support with your Order ID. They are remarkably responsive (typically under 4 hours via live chat).
Maria, a freelance photographer. Problem: Her 2TB Western Digital external drive stopped being recognized after accidentally being reformatted. Action: She downloads SysTools trial. The deep scan shows 14,000 RAW image files (NEF and CR2). But when she clicks "Save," the trial blocks her. Solution: Maria purchases a Personal License for $69. She receives the activation code instantly via email. After activation, she successfully recovers 98% of her images. Cost of no activation: $0 saved, but $5,000 in lost client work. Cost of activation: $69. ROI: Priceless. Activation Code Systools Hard Drive Data Recovery