Click the button. Choose your specific model (e.g., L380) and leave the port on "Auto selection." Click Particular Adjustment Mode . Step 3: Resetting the Counter From the list, select Waste ink pad counter and click OK. Check the box for Main pad counter . Click Check to see the current usage percentage. Once the numbers appear, click Initialize . A pop-up will ask for permission; click OK. Step 4: Finalizing A message will appear: "Please turn off the printer." Turn off your printer using its physical power button. Click OK on the software, then turn your printer back on.
To prevent the pad from overflowing and leaking ink onto the user's desk, Epson printers are programmed with a digital counter. This counter tracks the number of cleaning cycles and print operations. When the counter reaches a pre-determined threshold, the printer firmware triggers a "service required" lockout. While often described as the "ink pad being full," the lockout is often precautionary; the counter may trigger before the physical pad is actually saturated. The L380, L385, and similar models are particularly susceptible to this due to the high volume of printing they handle in budget-conscious environments. Reset Epson L380-l382-l383-l385-l485-l386 Adjustment Program
: Connect your printer directly to your computer using a USB cable . Wireless connections are often unstable for firmware-level adjustments. Click the button
This happens after ~5000–8000 cleaning cycles – . Check the box for Main pad counter
Technical Support Division Date: April 20, 2026 For models: Epson L380 / L382 / L383 / L385 / L485 / L386
