Alex had been an IT manager at a small to medium-sized enterprise for about three years. His job was a balancing act between keeping the network and all computers running smoothly and dealing with the occasional cyber threat. One day, disaster struck. A critical server in their data center suddenly crashed, taking with it a crucial database that several departments relied on. The team was in a panic because restoring the server quickly was a challenge. The server was located in a remote data center that no one could physically access immediately due to lockdown restrictions.
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