I understand you're looking for the user manual for the (likely a key cutting machine or similar tool). However, I cannot directly provide a PDF file or an unauthorized copy of a copyrighted manual.
Forwards the customer ticket to another service queue or specific workstation.
Recalibrating from Windows (if connected to a PC). What the manual says (Section 6.4): Recalibrate using the built-in OEM setup. Turn off the unit, press and hold the top left corner of the screen while powering on, then follow on-screen crosshairs.
If you are a system integrator or a business owner with existing Qmatic hardware, the fastest way to get the official PDF is to email Qmatic support directly with your device's serial number. They typically respond with the correct documentation within 24 hours.