| Error Code | Message | Likely Cause | Solution | | :--- | :--- | :--- | :--- | | | Unauthorized | Invalid or missing API key. | Double-check the key. Ensure no extra spaces or line breaks. Confirm the key is active (not revoked). | | 403 | Forbidden | The key is valid but lacks permissions for this endpoint or model. | Check your key’s assigned permissions. Upgrade your plan if the model is restricted. | | 429 | Too Many Requests | You have exceeded your rate limit (requests per minute) or quota. | Implement exponential backoff in your code. Increase your rate limit via the Orion pricing dashboard. | | 402 | Payment Required | Your account has exhausted its credits or has an overdue invoice. | Add a payment method or purchase additional credits. | | 500 | Internal Server Error | Issue on Orion’s side. | Retry after a few seconds. Check the Orion status page for ongoing incidents. |
You cannot simply "sign up" on a whim. You must reach out to your Orion technical contact or the SME-Integrations team to schedule an introductory call Orion Developers Portal Authentication Methods: Basic Auth: Orion Api Key